Return Policy for Nourish Grow Heal.
Last updated March 25, 2025.

I reserve the right, in my sole discretion, to change the Terms under which my products and services are offered. The most current version of the Terms will supersede all previous versions. I encourage You to periodically review the Terms to stay informed of any updates.

NOTICE: These Terms and Policies are legally binding. It is your responsibility to read these Terms carefully prior to purchase, use or access of any of my products or services. By viewing this website or anything made available on or through this website, you are agreeing to accept all parts of these terms & policies. Thus, if you do not agree to the Terms below, stop now and do not access or use this website.

This return & refund notice for Nourish Grow Heal ("Company," “me,” “I,” or “my”), describes how and why I might collect, store, use, and/or share ("process") your information when you use my digital downloads and products ("Products").

RETURN POLICY

Due to the nature of digital products, we cannot offer a refund for change of mind. It is very important that you read the product page, title and description thoroughly.

Because the products we offer are digital and cannot be returned, your purchase is only eligible for a refund in the following situations:

  • You purchased two of the same product accidentally.
    We'll gladly refund you for the duplicate purchase(s). Just drop us a note at lauren@nourishgrowheal.com.

  • There is a technical problem with the product.
    First, please reach out with specific information about the technical issue. If you encounter a consistently reproducible error with the product files that cannot be resolved, please email us at lauren@nourishgrowheal.com.

    • Note: Products with alleged technical issues will only be eligible for a refund when sufficient information is provided regarding how the error was created. 

  • The product was misrepresented in the description.
    We consider an item to be "misrepresented" when the delivered item does not match the described function in the product description, or when an item stated to be included is not delivered. Misrepresentation does not include subjective opinions on the quality or appearance of an item.
    For example: An item would be misrepresented if the product description promised clean lines, but the delivered product shows pixelation at 100%. A product would NOT be misrepresented if a buyer believes that the item “doesn’t look good” or “isn’t high quality compared to other items purchased.”

We’re unable to process refunds in the following situations:

  • You (or your client) no longer need the purchased product.

  • You found another product you like better, or you’ve changed your mind about your purchase.

  • You don’t have sufficient expertise to use the product.

  • You don’t have the correct software (described in the listing) to open and edit the product. Software requirements may be listed one of several ways, including "Compatible with" information below the product screenshot, file type, or product description. 

  • You bought an item by accident, and our system shows that the product was downloaded.

  • You feel that the item is of low quality.

  • You are having trouble downloading the product because your internet is not fast enough, is not stable, cannot handle a large download, or similar issues related to your internet service.

  • You claim the item is experiencing a technical issue, but are unable or unwilling to provide sufficient evidence for the technical issue. 

  • Your product purchase was made over 30 days ago.

All refunds are at the sole discretion of Nourish Grow Heal.

Due to the nature of all digital products, I cannot offer returns, refunds, cancellations, or exchanges of any kind. If you have a problem downloading, please reach out and we’ll be more than happy to help!

my info

This website is owned and operated by Lauren Kail at Nourish Grow Heal. If you do not agree with my policies and practices, please do not use my digital products. If you still have any questions or concerns, please contact me at lauren@nourishgrowheal.com.

Questions or concerns? Please contact me at lauren@nourishgrowheal.com.